BUILD Q1 2019

Build Q1 2019 28 angible Contractors aims to make renovation and extension projects hassle free and it’s a service that’s being eagerly snapped up for use on both residential and commercial properties alike. Currently, the company is now supporting professionals across London, Kent, and Surrey, Essex, Cambridge and Oxford to turn their visions into a reality and transform both the interior and exterior of buildings. Going into further detail, Lance begins by informing us of the personal touches the team offer on the services they provide to clients. “Prior to Tangible Contractors winning a project, we deliver a full pre-pro- ject directors report, helping potential customers to understand the work and how the company can help. Every project is given a three months’ free call out once complete, six months’ written guarantee (workmanship), and an official property valuation, giving customers peace of mind. “Throughout the process, clients of Tangible Contractors receive weekly updates in an easy to read formator a professional projects programme dependent upon the project size, ensuring they’re never left in the dark and fully understand how the project is progressing. The firm’s in-house site managers have over 20 years of experience in the construction sector and the qualifications of tradesmen are extensive too, including certified electricians and gas safe plumbers.” Whilst on the topic of clients, Lance explains to us the types of clients that they serve and how the firm approaches them, as well as how they ensure the best possible outcome is achieved. “Here at Tangible Contractors, we serve all clients who are able to attain finance or have funds available for their refurbishment or extensions. Es- sentially, all home owners from professionals to high net worth individuals to ultra-high net worth individuals. “In addition to this, we attain our clients through tendering via architects and interior designers plus recommendations if private clients. We also send out an email every so often with our company updates and achieve- ments to architects, designers and private clients that have enquired.” Helping the firm to attain these clients, is the talented team of individuals who form the backbone of Tangible Contractors and work collaboratively to ensure that the desired result is achieved. When discussing the internal Superior Service That Supports Professionals Achieving Their Goal Tangible Contractors aims to make renovation and extension projects hassle free. Recently, we caught up with Chief Executive Officer of Tangible Contractors (TI UK), Lance Wilson who provided us with an insight into the inner workings of the firm and how they strive to deliver an exceptional service to their clients on a daily basis. T culture, Lance is keen to highlight the significant role the team play in the overall success of the firm. “Ultimately, the staff are pivotal to my success. From project management, co-ordination to our trades who are the ones that work on site playing their part in getting the practical part of the project/s done. As such, trades that listen, follow drawings and scope of works well PLUS the project programme is one, if not the most important thing for my type of business/ industry.” Looking ahead to what the future holds, Lance signs off by envisioning what the future holds for the firm, especially following their recent success in BUILD’s Ones to Watch 2019 where they were righteously awarded the accolade Leading Providers of Extensions – Kent. “Moving forward, we are always aiming to get better, more efficient and provide even better service every year as well as increasing trade. This is the same every year and is working for us. Focus and discipline is needed with a little selfishness towards oneself.” Telephone: 0208 242 4913 Website: www.Tangiblecontractors.com