17 rehabilitation and related products, all underpinned by outstanding customer service and technical support. As it stands, PipeTech has achieved exactly that, with all signs pointing to further growth and expansion within those areas as it continues to mature within its services and expertise. For Rowan as Managing Director, the core value of the company lies in a simple mantra. “I'm a firm believer in an amazing quote from Simon Sinek: “We don't do business with companies. We do business with people.” At PipeTech, we take immense pride in our unwavering commitment to building longterm relationships with our clients that transcend short-term gains. Our focus extends far beyond the immediate project outcome; it encompasses the enduring value we create through trust, reliability, and exceptional service. We understand that sustainable success is rooted in the trust and partnerships we nurture over time. By prioritising the longterm relationship over short-term gains, we demonstrate our dedication to delivering consistent excellence, understanding evolving client needs, and collaborating closely to achieve their goals. Our ethos reflects a genuine desire to contribute to the success and growth of our clients, forging bonds that are built on integrity, respect, and mutual benefit. Through these enduring connections, we stand as a steadfast partner that prioritises shared achievements over fleeting victories. The trenchless pipe rehabilitation industry in New Zealand is a very competitive market but also a niche industry. In the broad scheme of things, we are a small country and a bad reputation, job, relationship can be the difference between gaining work or not.” Let’s talk a little more about the greater sector within New Zealand, and more specifically within the Taranaki region, which is currently seeing significant reforms that impact PipeTech’s ongoing work. As it stands at the time of writing, the proposed ‘Three Water Reforms’, initiated by the Central Government, is currently at the forefront of current considerations. “These reforms aim to shift the responsibility for the delivery of drinking water, wastewater, and stormwater services from 67 councils to four publicly owned Water Service Entities,” Rowan explains. “Under the proposed reforms, councils would remain owners of the assets while financial aspects would be managed by a governance board. This shift in ownership and financial control could potentially impact the decision-making processes and funding mechanisms for water projects.” The implications for PipeTech are severalfold, with a renewed process for management, funding, and further regulatory changes inevitably coming down the pipeline. The company and Rowan foresee adaption across a plethora of its own projects and partnerships. Naturally, for now, the plan of action is to simply remain informed, and change what can be changed. The rest is a touch “up in the air”. “We’ll be staying informed about the progress of these reforms, aligning strategies with the evolving landscape, and actively engaging with the changes can position PipeTech to navigate this transformation successfully and continue delivering valuable services within the new framework.” So, with that firmly in mind, what does the rest of the year hold for PipeTech? Regardless of the Three Water Reforms, PipeTech has plenty of plans in the works that look to further reinforce its reputation in the space, as Rowan shares in his closing comments. “The company is set to embark on new ventures, engage with fresh clients, and explore emerging opportunities in new territories. This active end to the year reflects PipeTech's commitment to growth and expansion. Looking ahead to the years to come, PipeTech is driven by a steadfast aspiration to elevate itself as a true industry leader on a national scale. The company's plans are centred around pushing the boundaries of excellence. Notably, the development of a mobile operations setup stands as a tangible example of PipeTech's forward-thinking approach. This innovation promises increased flexibility and agility in serving clients' needs.”
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