Build Facilities Management Awards 2016

Build 2016 Facilities Management Awards 30 stablished in 2001, CTS was formed to address an evident need in the marketplace for full AV managed services. Client service is of vital importance to the firm and shapes every aspect of its work, as Duncan discusses. “Despite working with technology and equipment, CTS is primarily a rela- tionship driven company. Our clients always refer to our personal approach when dealing with all aspects of our business. Providing on-site audio visual specialists is our core business and fundamental to our unique audio visual managed service model. We are the only company in Australia that can pro- vide a service that offers a true single point of assistance, allowing our clients to focus on what they do best. Our teams are presentable and proficient with strong technical abilities to quickly resolve any issues to help ensure the success of a meeting presentation. “We see all staff as our major appreciating asset. We have technical training mapped out for each role and personal development tailored for their individual and team growth. CTS is an equal opportunity employer; we believe our company’s success depends on the effective use of the talents of a diverse workforce. Each person brings a unique flavour to the company, allowing CTS to be a dynamic provider in the market place.” “Unlike many other audio visual companies, we take the time to understand our client’s business and culture, ensuring our team is seamlessly integrated within their service. We recognise that all businesses and people operate differently, therefore we don’t offer standard solutions. Our “big picture” approach means we analyse and develop integrated solutions that work within existing infrastructure and business processes. Whether it is taking a booking over the phone or setting up an “all singing and all dancing” video conference presentation in an Auditorium, it must work, be professional and consistently at a high standard. In addition to providing high quality client service and a supportive, collabo- rative working environment for staff, CTS is also a positive contributor to the community, having volunteered with many charities for over 10 years. Ultimately Duncan is proud of how far the business has come, and excited about what the future has to offer for CTS, as he concludes. “Going forward, CTS continues to grow from strength to strength. We are in the midst of expanding our facilities management services with a number of our clients as we are known to be the leaders in providing advice and solutions in the unified communications space.” Best Onsite AC/VC Services Provider - Australia Corporate Technology Services (CTS) is a boutique operational technology provider with the capacity for quick, flexible, consistent personalised service. We invited Managing Director Duncan Lugstein to tell us more. E FM160029 Company: Corporate Technology Services Name: Duncan Lugstein Email: [email protected] Web Address: Address: Suite 202, 50 Clarence Street, Sydney, NSW, Australia 2234 Telephone: 1300 283 247 (Australia)