Real Estate & Property Awards 2019

BUILD 2019 Real Estate & Property Awards 2019 Real Estate & Property Awards BUILD 14 15 Sep19487 Best Online Estate Agency - UK Providing a full-service approach without the associated costly high street units, Bettermove are a national, online estate agency with a bespoke portal that gives the client full control of their listing, 24 hours a day. With the company growing from strength to strength, we profile the business to unearth the reasons behind their significant success. fficially the number one estate agent in the United Kingdom for fastest time from instruction to sold, Bettermove enable their clients to have everything available to them at the single click of a mouse. Unlike traditional high street estate agents the firm don’t charge commission, instead charging customers a small monthly fee. Perhaps fundamental to their success is Bettermove’s focus on elements that serve to differentiate them from the masses. Namely, here, online marketing. In this, Bettermove work with clients to ensure that any property is marketed with maximum exposure to find a suitable buyer. Properties are marketed using national property portals such as Rightmove, social media and to the firm’s own database of buyers. Once a potential buyer is found, the firm manage all aspects of the transaction from negotiation through to completion via the conveyancers, guaranteeing a thoroughly expert approach at all times. O Dealing with clients from all walks of life, Bettermove enjoy the challenge of dealing with clients who have only experienced working with a traditional high street estate agent. Opening their eyes to the modernity, cost-effectiveness and simpler ways to buy and sell property, the firm work with clients to make full and easy use of online estate agents. Every member of staff at Bettermove display remarkable levels of passion, knowledge and expertise around their business, and more so to their clients. Crucially, staff well and truly care about their customer interactions, forming close bonds and long-lasting professional relationships. As the company retain staff long term, all parties benefit. Moreover, staff are invested in ongoing business growth and development, and clients can return to work with staff who understand their situation and what they’re looking for. Due to the competitiveness of the real estate and marketing industries, the cost of marketing has inevitably risen. Where most companies are at risk of overspending, Bettermove are determined to gain business through word-of-mouth and client referrals. In this way, the firm are dependent on their outstanding levels of customer service, which are consistently above and beyond the exceptional levels they set for themselves. In return, customers refer friends and family, and once again, everyone benefits. Remaining on track for the future, the company intends to continue growing organically. Other companies expand too quickly, and find themselves imploding, but the team at Bettermove understand the importance of moving slowly, putting down solid foundations, and implementing resources into further training and developing staff. Creating a fully- interactive experience for the customer is imperative in a digital age where everyone desires information quickly and easily. By focusing on growing organically and continuing to deliver on customer needs and business objectives, the future looks bright for Bettermove. With people increasingly shifting their focus online and to digital platforms, the ease and clarity of this online real estate agency is exemplary. Company: Bettermove | Contact: Nick Statman Address: South Lodge, Leeds, West Yorkshire, United Kingdom Website: “We have won numerous awards with All Agents review portal and we currently have a 4.97 out of 5 rating on Reviews with 100% of clients recommending us.” - Nick Statman