Q3 2026 Established in Cardiff in 1991, Ceaton Security Services Ltd supports hundreds of customers across more than 2,000 sites through its multi-disciplinary fire, security, automation, and fire door services. What differentiates the company is the breadth of what it does and the consistent quality it stands for. As Ceaton is named the Integrated Multi-Discipline Facilities Services Provider of the Year 2026 – Wales, Jordan Williams, its business unit director for Wales, was on hand to tell us more. Integrated Multi-Discipline Facilities Services Provider of the Year 2026 – Wales Contact Details: Contact: Jordan Williams Company: Ceaton Security Services Ltd Web Address: ceaton.co.uk Many companies in Wales specialise in either fire, security, automation, and fire doors, and some even focus on a couple of these areas. However, incredibly few in the country, or indeed across the rest of the UK, have the in-house engineering capabilities, accreditations, and operational structure to deliver all four disciplines under one roof. That is why this award-winning company is such a valuable asset to customers, who receive a single trusted partner, greater consistency, and a more joinedup approach to managing their facilities. Now, 35 years into its journey, Ceaton Security Services is part of both Senseco and the wider andwis group, allowing it to combine the responsiveness of a regional engineering business with the additional expertise, governance, and resources of a larger organisation. This sees it work seamlessly with local businesses, schools, transport providers, facilities management companies, and large commercial estates, as well as other customers in search of the best fire and security services in Wales. When it comes to facilities management, which makes up a significant proportion of the company’s work, Ceaton has found that facilities managers do not want to have to deal with multiple contractors who all point fingers. What they need is a responsible and dependable partner, and that is why the team here have developed their expertise across several related disciplines, allowing them to provide an encompassing service under one banner and roof. Jordan explained: “Our experience has shown us that buildings work best when systems are considered together rather than in isolation. That approach has become a key part of how we support facilities management clients today.” Just one example of Ceaton’s approach in action saw the team replace five sets of sliding doors at the main entrance of Cardiff Central railway station. What made this project difficult is that it was carried out whilst the station remained open, meaning removal and replacement had to be done in a way that minimised disruption to the thousands passing through. Thanks to a blend of detailed coordination, technical expertise, and close collaboration with the wider project team, the replacement was a resounding success. Commenting on this, Jordan told us: “Being trusted to deliver works at such an important piece of national infrastructure is a responsibility we take seriously and one that reflects the standards we set for ourselves across every project we undertake.” It is even more special for the team when these projects are in Wales, as the company’s Welsh roots are something it is incredibly proud of. We have built our reputation supporting organisations across Wales and the South West,” Jordan said, “developing long-standing relationships based on trust, service, and reliability. Many of our customers have worked with us for decades, which we believe speaks volumes about the way we do business.” Adding to this is the fact that many of the members of its team have also been with the company now for more than 20 years, which is a significant milestone in its own right. Such longevity across both the business and the team has helped Ceaton earn a well-deserved status for being responsive, practical, and reliable when customers need it most. To this end, investing in its people, technical capabilities, and services remains top of the priority list for Ceaton, which continues to evolve as part of both Senseco and the andwis group, without losing the service culture, technical expertise, and customer focus that have defined its work for three decades. Trusted by customers from across the UK with their critical life safety and security infrastructure, the ability Ceaton Security Services Ltd has to deliver multi-disciplinary fire, security, automation, and fire door services through one integrated model is something that adds significant value for customers. More on how these integrated life safety and security solutions can support businesses of all shapes and sizes can be found below. AIM-Mar26368
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