Q1 2021

BUILD Q1 2021 16 Sep20693 Adding Value To Clients Established in 1994, Direct Waste Management Ltd is a family-owned business managing liquid waste and sludge’s throughout Scotland. Following its well-deserved success in the Recycling & Waste Management Awards 2020, we got in touch with Jackie Horne to find out more how the firm earned the accolade Best Oil Waste & Offshore Mud Waste Management Specialists – Scotland. ituated in Peterhead, Direct Waste Management Ltd provide innovative waste management solutions, excellent customer service and added value to its clients. To begin, Jackie provides a brief overview of the firm and offers more insight into its clientele. “With two fully licensed sites in Peterhead which are covered by PPC permits, we are able to both store and treat waste accordingly. Typically, the services we provide include waste fluid and sludge treatment, while offering an on-site chemist and laboratory. Realising the requirement for continuous improvement and best in class on-site remediation and re-use, in 2014, we designated one of our sites as an R&D treatment facility.” Since the beginning, remaining at the forefront of technological innovations has proved to be a key factor behind the firm’s success, as Jackie explains further. “Investment in specialist technologies has ensured we can offer a waste treatment solution that is continually ahead of the competition. Furthermore, using a combination of enhanced chemical separation, disk-stack centrifuge and heated separation tanks has ensured waste oil can be re-used and any remaining water can be cleaned by our other technologies. The latest generation DAF system, combined with our chemist and extensive chemical catalogue enables us able to treat and dispose of a variety of fluids reducing TSS, COD, BOD and dispersed oil resulting in water acceptable for on-site disposal to municipal sites.” To further distinguish themselves from the crowd, the firm also offer a consultancy service to its clients, as Jackie points out. “Typically, we can offer help in all aspects of the three ISO standards. Incident or investigation reporting, help with internal audits and preparation for external audits. Over the years, our requirements for fabrication, HGV maintenance and consulting have increased. With this increase, came the decision to manage our third-party requirements in house, by launching our Fabrication, HGV Maintenance & Consulting divisions. Naturally, this further ensures of our commitment to provide customers with the best possible service throughout our entire operations.” S Regarding its internal culture, much of the firm’s work evolves around teamwork. As Direct Waste Management Ltd is a family run business, all employees that join the firm become part of the family and contribute in their own way to the overall success of the company. By working together and bringing their talents and dedication to the table, the team have cultivated a truly wonderful working environment develop. Whilst COVID-19 has certainly impacted countless business from every sector this past year, many companies are starting to look ahead to how they can grow their firm. Bringing the interview to a close, Jackie discusses the recent impact of COVID-19 upon the business, before outlining some of its plans for the coming year and beyond. “Almost instantly, we adapted to the COVID-19 pandemic and decided to go through the COVID 19 verification process. By doing so, we were the first company in the UK to have the certification. Moving forward, with the way things are at the moment with COVID-19, we are just trying to keep going with our excellent services, helping our customers strive with their waste streams.” Company: Direct Waste Management Ltd Contact: Jackie Horne Website: www.directwaste.com