Facilities Management Awards 2026 In the highly dynamic environment of facilities management, clients seek service providers who demonstrate proactive compliance leadership and exceptional customer care. In such a competitive space, Care Facilities Management has emerged as a responsible, transparent provider designing service structures aligned specifically with each client’s operational, regulatory, and commercial requirements. We spoke with Chief Operations Officer Martin Rowe for more information, as we celebrate Care Facilities Management in the Facilities Management Awards 2026. Best Retail & Office Facilities Management Specialists 2026 - UK & BUILD Client Service Excellence Award 2026 Contact Details: Contact: Martin Rowe Company: Care Facilities Management Ltd Web Address: www.care-facilities.com For almost two decades, Care Facilities Management has delivered highquality, reliable, and innovative facilities management services across the United Kingdom. The company provides a one-stop-shop service that covers all requirements of the facilities management process, working closely with clients to ensure highly regulated and operationally demanding environments for common areas, including shopping centres, warehouses, multi-let offices, and industrial sites. This is Care Facilities Management’s core area of specialty: managing complex and compliance-driven common area environments. These are settings where operational downtime, safety failures, and compliance breaches are simply not an option, demanding a higher standard of accountability, responsiveness, and ownership across services. These qualities are deeply embedded within the core operations of Care Facilities Management, playing a pivotal role in shaping the company’s approach to facilities management. “Our focus has been driven by experience,” said Martin. “We recognised early on that many organisations in the care and commercial property sectors require a facilities management partner that understands not only buildings, but the people within them. In care-led and highfootfall environments especially, facilities management directly impacts wellbeing, safety, and operational continuity.” With this recognition, the company operates with a service model built around safety, compliance, operational efficiency, and long-term asset performance. Care Facilities Management provides a fully integrated facilities management solution, incorporating preventative maintenance, compliance management, reactive support, and tailored operational strategies that ensure each client’s environment remains safe, functional, and cost-effective. While many view facilities management as a behind-the-scenes function, the Care Facilities Management team asserts that this is certainly not the case. Each member of the team understands the direct impact that their work has on the residents, staff, visitors, and operational teams within these facilities. Knowing that its services contribute towards safer and better-performing environments is a significant source of pride for the company. This understanding drives the team’s high standards of ownership, honesty, and passion in service delivery, and has earned Care Facilities Management the BUILD Client Service Excellence Award 2026. This steadfast dedication is underscored by Care Facilities Management’s ISO9001 Quality Management System certification, which ensures consistent standards across all its contracts. The company also boasts certification from Planet Mark, which reinforces the company’s long-term commitment to sustainability. Together, these accreditations speak to a team that embeds compliance, safety, and environmental stewardship at every level, taking complete ownership and accountability of its operations. Care Facilities Management’s core ethos is reflected throughout its organisational structure, fostering an internal culture that is focused on embedding health, safety, and quality into everyday operations. “Each team member understands how their role contributes to the wider success of the business,” Martin told us. “From on-site staff and facility managers to the core management team, we operate with a shared understanding that the quality of our output directly impacts client satisfaction and operational safety.” Since its inception in 2007, Care Facilities Management has made extensive efforts to go beyond the role of contractor and serve as a true partner to clients operating within complex and compliance-driven environments. The company has integrated sustainable growth into every aspect of its operations, leveraging a structured environmental process focused on responsible operations and continuous improvement. Moving forward, Care Facilities Management is committed to ongoing growth whilst creating safer, more efficient, and environmentally conscious facilities for the communities it serves. Looking to the future, the company intends to continue expanding its presence across the UK whilst maintaining the high standards that define its service delivery. Care Facilities Management will be firmly focused on the further integration of its digital systems to enhance asset and compliance management; strengthening its ESG initiatives in alignment with Planet Mark principles; continuing to refine transparent reporting frameworks for its clientele; and expanding its innovative preventative maintenance strategies to drive long-term cost efficiencies. For its responsive services, forward-thinking preventative strategies, and commitment to ongoing evolution at no cost to the standards and sustainability of its clients’ environments, Care Facilities Management has been named the UK’s Best Retail and Office Facilities Management Specialists 2025. Care Facilities Management Ltd
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