Build Infrastructure Awards 2017

2017 Infrastructure Awards Build 17 stablished for 12 years Elite has provided outstanding services to Hospitals, Universities, Facilities Management Companies, Local government and restaurant chains. As testimony to the firm’s focus on excellence and client satisfaction, 90% the firm’s new sales come from recommendations by existing customers. Alan discusses the firm’s processes and how it works to ensure that clients receive the outcomes that meet their needs. “Here at Elite, our dedication to quality and client service starts from the moment we start working with a client, when we meet with them to discuss their requirements; we look at the proposed use of the facility, the number of expected operations and the type of user. “The proposal is put together and we then inform the customer of any works that may be required by others prior to installation. Once other works have been carried out we arrange a date for installation and attend. When the installations have taken place, they are inspected by a member of management. Our main focus is getting the installation specification agreed and understood prior to installation.” Staff are vital to the firm’s success, including Alan who has been in the automatic door business for over twenty-five years. His experience has enabled him to help clients make the right decision when choosing an automatic door, and he and his staff work hard to ensure that clients always make the right decision and receive the very best service possible. With so many makes and types on the market it is easy to get confused which door would be practical and right for each application, which is why Elite is structured differently to other firms, as we do not use salesman to sell our products. We are independent of all manufacturers so our analysis and recommendations are unbiased. There are certain products we recommend but these are purely because we have tried and tested them over the years. The products we supply are more durable and in most cases, have a longer lifespan than many automatic doors that are on the market. “Alongside our innovative corporate structure, Elite has a hand-picked team of expert technicians available who can repair any make and model of swing, sliding and revolving door.” Best Automatic Door Installation Specialists - South East England Elite Entrance Systems Limited focuses on the supply, installation, repair and servicing of all types and makes of automatic door. We invited Alan Hutchison from the firm to tell us more. E IA170004 Company: Elite Entrance Systems Limited Contact: Alan Hutchison Contact Email: [email protected] Address: Unit 3, Monument Offices, Hall Farm, Maldon Road, Woodham Mortimer, CM9 6SN, UK Phone: 01621 840970 It is this dedication to excellence and the firm’s personalised service which sets it apart from other firms, as Alan is eager to emphasise. “What makes Elite unique is our ability to give our clients a friendly, personal and professional service at a reasonable cost. We firmly believe in providing our clients with a personal service, and they will always be cared for by our helpdesk team who will ensure the smooth running of any project or service contract. We make sure that all enquires are dealt with the same day. We offer a free no obligation survey. Free advice and consultation on any queries or questions that you may have concerning legislation and suitability of the door you require.” Moving forward, Alan foresees even greater growth as his firm seeks to build upon its current success whilst at the same time offering the superior quality service that it has become renowned for. “Overall, Elite has grown by 100% over the last two years, and we continue to grow. This is down to our superior customer service and technical expertise.”