Build Facilities Management Awards 2016

Build 2016 Facilities Management Awards 50 edro develops software which allows for the management of maintenance management. David believes that the firm’s success in this area is due to the fact that they consistently involve their customers in the development of their systems, thus ensuring that it is easy to use and provides a business benefit to users, straight to director level. “We involve our customers at all stages of the development of our products and services. Our customers help us develop and test our products, which allows us to take ownership and to ensure that Mainteno offers the highest level of service, quickly and easily, for the effective management of their maintenance issues. We allow prospective customers a trial of the system before they purchase it fully, so that they can fully evaluate the benefits that will be achieved when they take on the system.” David notes that the mission of Redro is to provide the best solution available for their clients, that requires minimal set up and which helps companies manage their maintenance faults and planned preventative maintenance. “Redro always completes rigorous testing prior to launch, and we make sure that we utilise the latest technologies in our software development. We always explore new opportunities to enhance the system and increase functionality. We enjoy helping customers, and aim to save their time and money in the Tracking for Faults and maintenance issues, and we try to eradicate processes that can slow the process down. We do not charge any set up fees, and offer free training in the use of our systems when they are implemented. “Our Mainteno Fault Management System helps our clients to take total control of their maintenance requirements. This system allows our clients to simply ‘raise faults’ on any web enabled device, and has the functionality to allow for the upload of multiple images and documents to support this. Jobs can be allocated directly to the contractors or to in-house personnel, and these are assigned based on both fault registration and Planned Preventative Maintenance (PPM). The system allows for PPM jobs to be automatically al- located and allows for record invoice information, for back office integration. Mainteno also provides detailed analytical reporting and asset tracking, with the ability to add notes to sites and jobs for audit purposes.” Best Maintenance Management Software Producer - UK Redro specialise in business to business online and maintenance management systems that have and has been designed specifically for companies that have multiple locations/departments. The firm’s easy to use software has advanced reporting options, which are designed to provide real time management information; Redro can benefit any business by saving both time and money. We spoke to David Lattimer, who told us more about the firm’s unique Mainteno Fault Management System, which has been used by race courses, leisure companies, care homes, retail outlets, facility management companies and charities. R FM160031 Company: Redro Ltd Name: David Lattimer Email: [email protected] Telephone: 07818 038205 Web Address: www.redro-web.co.uk/