Build Facilities Management Awards 2016

Build 2016 Facilities Management Awards 18 stablished in 1998, The Organisers act as a private office for their clients. They have a team on hand 24/7 ready to help with anything when managing their client’s homes and offices, and to set up their lifestyles in the UK when relocating from abroad. The firm prides itself on the fact that it still works for the same successful people who appointed them all those years ago, which is down to the firm’s dedication to excellence, as Katie outlines. “Here at The Organisers we have an excellent reputation and we take confi- dentiality and security very seriously. We endeavour to undertake every task in as short a period of time while still producing the best possible result. “Whether managing a home, arranging a relocation, providing domestic staff or fixing the air conditioning, our huge database of suppliers and knowledge of exactly who to use and importantly, who not to use for any given task means we can provide a first class service no matter what the issue. We only work with those companies who have the same attention to detail and share our commitment to delivering exceptional levels of work and service. Overall we are not your average property management firm and our solutions are world class.” Property management is not the only specialisation of the company. The Organisers offer a variety of services across four key divisions: Property & Relocation; Schools & Education; Staff & Recruitment; and finally, Your Pri- vate Office, which offers concierge and lifestyle services to their wide range of international corporate and private clients. As such The Organisers have dealt with a vast array of different projects over the years for their international clients. What unites these projects is that they are all undertaken by a team who understand service, who are fully vetted and believe that every client’s needs are different. Katie outlines how this all fits into the company’s client focused mission. “Our mission is to take care of the problems for our clients, leaving them to get on with their jobs and make a better world. We achieve this by working in a diligent, caring and transparent manner. We know we are only as good as our last job and we ensure that we work with a range of contractors and suppliers who share the same ethos as us. It takes a lot of time and commitment to efficiently maintain a home or office, especially if you are based internationally. We work with reputable tradesmen to bring peace of mind to clients based both here and abroad. We are experienced in dealing with a huge variety of property issues and apply our meticulous attention to detail no matter the size of the brief. We have arranged for an 85,000 square foot building to be refurbished and, at the other extreme, paid a one-off visit to a mews house to have a faulty window catch fixed. “We believe that all property management challenges are based around ser- vice ethos and level of commitment by suppliers. Not only is it important to ensure that we use the right suppliers for the right job, but that they operate in the same transparent way as ourselves. Moving forward, we have a number of plans to revolutionise the industry and create a whole different set of expectations around buildings and their service providers. This is an exciting time for our company and we are looking forward to realising our plans and showcasing our exceptional levels of service to new clients throughout 2017.” ‘’.... we are very grateful for the diligence, professionalism and organization you are bringing to our needs. We have used enough providers to know the true rarity of the quality of service you provide.’’ Private Client 2016 Best Residential & Commercial Property Management Company The Organisers are a highly experienced team supporting private and corporate clients to look after their homes and business properties. We invited Managing Director, Katie Shapley, to tell us more. E FM160039 Company: The Organisers Ltd Name: Katie Shapley Email: [email protected] Web Address: Address: 166 Chiltern Drive, Surbiton, Surrey KT5 8LS Telephone: +44 (0)207 078 7554